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Can,t seem to talk to some one from Canada every thing is done on line from India with people that speak very poor English. Sad way to run a Canadian Company. I would be afraid to go with them.
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Empty.
Tech support could be better. But the overall experience is not bad
Thank you for taking the time to share your concerns with us. We genuinely appreciate your feedback, and we're sorry to hear about your frustrations. We understand the importance of effective communication and customer service, and we apologize for any inconvenience you may have experienced.
We want to assure you that your feedback is valuable to us, and we are committed to improving our services. We recognize the importance of providing clear and accessible communication, and we apologize if you felt that our current approach did not meet your expectations.
To address your specific concerns, we are actively working on enhancing our customer support services. We are investing in additional training programs for our representatives to ensure that language barriers are minimized and our customers can have a seamless and positive experience when interacting with us.
We appreciate your consideration and hope that you may reconsider giving us another chance in the future. If you have any further questions or concerns, please feel free to reach out to us directly. We value your business and would like the opportunity to make things right.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.