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Brian K.

Contributor Level

Total Points
81

1 Review by Brian

  • DK Hardware

2/7/24

Don't buy from this company!
Tried to order one bag of poly foam backing from DK Hardware. The woman taking my order, texted me the invoice before I paid. The bag of foam cost $4.99 and weighs less than an ounce.
Luckily, I looked at the invoice that showed 4.99 for the polyfoam backing AND $165.00 for shipping!
Justin Bennet, customer relations, texted me in a message last week. " Can you tell me what happened" After explaining to him what happened, I never heard back from him.
I sent voicemails and texts to this guy.
Justin's position as customer relations is a scam as well.
My experience with him only shows he is interested in taking care of corporate and not the customer. You are a bad reflection of your company the way you handled this. Continue to hide
Behind your answering Machine Justin!
Great job Justin!

Products used:
Went to a different company.

Service
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