Brian M.’s Reviews of CannonWater & more

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CannonWater

Water Filter

“Not worth the transaction”

12/27/19

Verified purchase

There was no problem ordering the parts. The shipping charges were calculated at the time of sale and paid prior to shipping. With no mention of brokerage fees. When the parts were delivered at door I owed as much for brokerage as what the parts were worth. There was no mention by the company that brokerage fees were extra...

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David C. – CannonWater Rep Over a year old

Hi Brian, I am sorry you are frustrated with having to pay brokerage fees on your recent transaction. At this time we do not have an easy way to calculate those fees automatically. We do state this on our shipping policy located at the bottom of every web page on our site. In the future we suggest that you call us to order by phone. We can us the US Postal Service to deliver to you and have them calculate the brokerage up front so you do not have to deal with another bill. We really do appreciate your business and want to work with you to ensure you get the absolute best we have to offer.

David W Cannon
President
Cannon Water Technology INC