Brianna Y.

I will never buy anything from this company ever again. I ordered my gift on 11/28 and here we are to 12/20 and still no order. I have sent repeated emails to the customer service asking if my order will arrive by Christmas and all four emails have a dodgy answer. It's simple question. They are not answering the phone when you call customer service so you have to email and the response time is 2 to 4 days. They claim that fed ex lost a bunch of packages to they needed to replace a bunch of packages. BUT they are sill going to use fed ex. Quite possibly the worst company I've ever ordered anything from and now my parents will potentially not have a gift here by Christmas and that make it look like I dropped the ball. The customer service is the worst I've ever dealt with. I have no proof of purchase because I don't have the package. I honestly feel like its scam.