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Brittany C.

Contributor Level

Total Points
80

1 Review by Brittany

  • 8x8 Inc

7/20/22

The quality of calls is poor at best and the customer service is worse. Calls get dropped regularly or don't connect at all. Trying to log into your account is an absolute nightmare. Calling customer service is long, tedious and rarely yields any results. Services disconnected in error and when called to discuss, one person sent me to another, then another and eventually got sent to an unchecked voicemail. Not worth the money. My time is valuable and is wasted trying to deal with these issues. When my clients can't call me or have calls dropped regularly it reflects badly on my business. I would suggest paying a bit more elsewhere and getting a better service.

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