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Brittany N.

Contributor Level

Total Points
80

1 Review by Brittany

  • The Zebra

2/7/24

I was told my monthly charge would be $89. I got to the Tag office, and they told me I had to call and update my VIN. I did, and they told me someone didn't put my VIN in correctly, so my monthly charge would go up $100! THIS IS UNACCEPTABLE!

Service
Value
Quality
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The Zebra Review Team .. – The Zebra Rep

Thank you, Brittany, for taking the time to write a review. Smart consumers compare rates to save money, and that's exactly what you're trying to do. We're sorry that you did not have a good experience comparing rates with The Zebra, and we regret that our error resulted in underpricing your monthly payment. Paying more for insurance than what you were quoted is not the experience we want folks to have with The Zebra. Rates do change every year, so we encourage you to compare rates again in six months to see if you can save on your monthly rate.

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