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Ryan A.

Contributor Level

Total Points
80

1 Review by Ryan

  • TitanPower+

8/4/23
Verified purchase

Purchased wireless charger, car charger, their best wall charger with fastest speeds, and 4 cables to go with it.
The wall charger, claimed fast charge and at best can charge my phone in 6 and a half hours. They keep asking to use third party software that lies about charging speed. Can litterally watch battery go down while plugged in. Car charger is even worse.
The cables, one literally has the wire exposed for about half an inch on the type C side. One the actual covering is falling apart and two don't actually charge.
The wireless charger i haven't been able to get to charge faster than phone uses the power.
I contacted customer service immediately, told them they send me garbage, they told me the best they would do is refund 25% of my purchase price if i proved issue and again asked for the fake testing app.
Never buy from this company, they will send you trash and not back they product. You are better off walking into a random gas station and buying the cheapest thing they offer than anything from this company. I spent like 150$ USD on the order and NOTHING works as promised, and when i said just refund me they offer like 20$. Unless i want to spend more money, to ship everything to Portugal, and hope they don't send me another batch of garbage. I didn't get one piece of trash in the order, i spent over 100$ and not a single thing worked as promised.
Ontop of it takes a month for a reply from this company, to say 25% refund.

Tip for consumers:
Shipping claimed 5-10 days. And didn't even notify me if was shipping from china until about day 11. Nowhere do i remember seeing it saying it is a dropshipped chinese product or anything about to use their warranty you have to pay shipping equal to buying a new item at staples. Making their warranty and every guarantee they make worthless.

Products used:
Nothing i bought from them works. I had to replace it with products from staples.

Service
Value
Shipping
Returns
Quality

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