I recently ordered a fridge freezer and washing machine, they cancelled the delivery once, then rearranged the order for 2 days later. They then cancelled delivery again! When I called to try and sort this out using my mobile I was charged £19 for the phone call! To add to this the delivery has now been cancelled again, twice! I've been without a fridge freezer and a washing machine now for a week. I have zero confidence in this company, please avoid them the customer service just lie to get you off the phone, arranging deliveries that never arrive. Avoid!