I contacted this company of April 29th with a simple question about ordering. It's may 6th and they STILL have not gotten back to me. After multiple attempts at communication my last resort was to leave a post on their facebook page. Obviously it wasn't a happy, or pleased message. It was deleted in minutes. So they can sensor their facebook page damn near instantly, but can't answer a simple question in 8 days. I've since ordered from a different company who responded to me almost immediately, hand dyed my order, and had it shipped in 2 days. Do business with Wolltraum at your own risk.