Carl A.

All I asked for was a download of a new driver for an Epson scanner...they took control of my pc and told me it could not be done because of so many problems the computer had and they would need control of the computer for several hours. REALITY...it's a BRAND NEW computer and why I needed the driver. I called Cyber Power who made the PC...they said check and delete anything they left behind. They refused to answer questions straight away...run around garbage. Then I got rid of them, found they had planted some tracking devices in my apps, got rid of them, and charged me nearly twice as much as stated on PayPal. After this nightmare I went to Epson as I should have and within ten minutes downloaded a new driver that works perfectly. This company run by Avanquest is DANGEROUS!