I placed an order on Feb 27th. It is now May 15th and still have not received my item. I did in fact get an email stating I was past my refund time and they would gladly give me a credit minus the shipping fee. I definitely do NOT recommend using this company.
We are really sorry about the issue. May we know the order number linked to this issue? We will check further about the issue and get back to you.
We are really sorry that we did not offer a 100% satisfying experience for you. We value every need from customers and would always go the extra mile to offer a 100% pleasant shopping experience for each customer. Thanks a lot for your support and time!
Elsa
Best regards
service@vancaro.com
Carlos Has Earned 1 Vote
Carlos M.'s review of VANCARO earned a Very Helpful vote
Hi Carlos,
We are really sorry about the issue. May we know the order number linked to this issue? We will check further about the issue and get back to you.
We are really sorry that we did not offer a 100% satisfying experience for you. We value every need from customers and would always go the extra mile to offer a 100% pleasant shopping experience for each customer. Thanks a lot for your support and time!
Elsa
Best regards
service@vancaro.com