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Carmen M.

Contributor Level

Total Points
83

1 Review by Carmen

  • SpaSalon.us

10/6/16

I spent almost $6,000 with them! They took over a month to deliver it to me because they order it from other stores. When it got to me some of it was damaged (which is how I learned that it's a middle man company). They then had me get in contact with the actual suppliers. One of the suppliers was Hollywood nails & beauty supply. They fixed the issue very quickly by sending out replacements. I ordered another manicure table DIRECTLY from them since they were sending out replacements anyway. I received everything in about a week and a half! The other supplier, they didn't give me the name, but the # is *******634, they would not replace my nail dryer table that came with the marble AND wood cracked down the middle because it had been over 7 days! That dryer cost $705 PLUS S&H! So now I have to buy another one! Spasalon.us then tried to get me to BUY the replacement for $207 PLUS $300 Shipping! NEVER WILL I EVER SPEND THAT MUCH WITH A COMPANY WHO CANT GUARANTEE THEIR PRODUCTS WILL COME TO YOU UNDAMAGED! They are also hard to work with when you call them. A lot of transferring you to the next person!

Carmen Has Earned 3 Votes

Carmen M.'s review of SpaSalon.us earned 3 Very Helpful votes

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