I wanted an all over color, they e-mailed me and suggested blonde highlights. Mind you. They added only to highlight the grow out. My hair is literally orange and in patches of colors. Sent them an honest review and no response. Going to the salon on Sunday to get it fixed. They should refund me and have t heard a peep from the company. Good news, I get to walk around for a week looking like this! Nice Save your money, I think I paid $50-60 for the kit and with $150 to get it corrected I'm looking at $ 200 and more hair damage.