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Dreadful company. Because of the association with Deborah James I bought a t-shirt from them, for which I paid £21.99, which is more than I would usually pay for such an item. It was ridiculously small so I returned it to the them. They made a refund of £15.50. When I queried this they said:
"Sorry to let you know we do not refund the delivery charges and we also deduct £2.50 as returns fee."
What a way to make money out of people, never came across this level of extortion from similar companies - and no mention of any of the money going to the Deborah James fund either.
Just don't buy from them, they need to be taught a lesson.
Tip for consumers:
Just avoid like the plague.
Products used:
T-shirt
Caroline W.'s review of InTheStyle earned 4 Very Helpful votes
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