Carolyn O.

Mint consistently overcharges on autopayments. I enrolled in a $15/month plan, but was charged $30/month instead. Despite providing all the documentation and screenshots confirming my agreed-upon charge, the company instructed me to dispute it with my credit card, as they couldn't issue a refund. They assured me they would correct the error for future charges to reflect the $15/month rate. However, six months later, I was once again charged $30/month. Since autopay is the only option, it's concerning that they consistently overcharge. I promptly switched carriers, as it seemed like a scam.