Catherine M.

I purchased a Drive wheelchair from these crooks October 12,2022. It has steadily been falling apart. It is a hyperbaric, heavy duty chair capable of seating 450 pounds. I am far less and wanted it because I'm in it all day being an amputee. I understand a lifetime limited warranty, but under PRODUCT DETAILS, it also says 3 year warranty. I've had to have it serviced 3 times thus far. Their customer service representative said only 60 days! The seat screws were installed backwards and cut my legs. The screws fell out on the right side and one literally broke in half. VERY SHORT! Too short. I'm a 67 year old woman a gentle on the chair. It only goes in my home. I have a transport wheelchair for appointments. If this company can get away with this, it is crazy! It was on Walmart Marketplace. The Attorney General is my next option since I cannot afford an attorney.