Catherine R.

You'll have serious issues from the get go.
It's all about profit, and money, and not the best care. It's all in the marketing, and any serious issues are kept hush hush.
Keep looking.
If you have a loved one here, take lots of photos as proof. LOTS! You just cannot take photos of other people's faces.
Whatever you do, do not sign an arbitration agreement. You don't have to, but they will scare you into it. Ask any lawyer you do not have to sign one. This way, with photos and no arbitration agreements signed, if an issue comes up you can some money back.
The arbitration agreement is just for the nursing home protection. They have so many things go bad, as far as the level of care that you are promised and they do not give.
Check with your lawyer! You do not have to sign it.