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Bad,bad, bad customer service. My money is gone and I have no shoes coming. I will take this up with my bank but this will be a hassle. I always thought Tom's was a respectable company.
Don't be fooled! It is now November 30 2022 and I placed my order on November 21 2022 from the Australian website. They say my order hasn't been fulfilled because they have been so busy.
9 days and counting? No way!
Don't be fooled! Don't place an order with the official Tom's shoes website in Australia. Save your money to buy shoes elsewhere.
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Unless you know for sure what your size will be and that you do not want to return them do not...
I ordered 2 pairs of shoes the morning of Feb 29. Late afternoon I received a text telling me...
