- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered 2 pairs of shoes the morning of Feb 29. Late afternoon I received a text telling me that if I ordered shoes on the 29th, I could get 29% off. The customer service rep told me it was too bad I ordered before 4:09 when the text came out. I will not order from TOMS again.
Products used:
Shoes
I ordered 0-3 month clothes for my granddaughter. When nothing arrived, I began trying to contact PatPat. They did not respond until I posted negative reviews. They asked me to remove my review, and they said they had part of my order. I asked them to ship it; they didn't. Then they issued a nonfunctional tracking number. I questioned that, and they blamed the pandemic. Yet, other sites have successfully made deliveries (Carter's, Boden, Hannah Anderson). Still, nothing has arrived. The current excuse is that the package has not reached a UPS site. I asked for a refund, and they have not responded. It has been over 2 MONTHS since I ordered. If the clothes ever arrive, they will no longer fit. If you post negative reviews on Facebook to save others from this experience, they remove your comments.
I ordered 2 dresses on 8-10 for an 8-26 wedding. They didn't ship until 8-19 and neither will arrive by 8-26. I will never order from this site again.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Sue
We are sorry to hear that you've had a bad experience with your orders.
Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
Upon checking, Your order was already shipped out, We have notify you with the track number through email.
Could you pls check it.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best Regards,
StyleWe
Sue M.'s review of StyleWe earned 9 Very Helpful votes
Sue hasn’t received any thanks yous.
Sue doesn’t have any fans yet.
Empty.
Unless you know for sure what your size will be and that you do not want to return them do not...
PLEASE read all of the bad reviews before buying from this company. Firstly, their alpargatas...
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
The current situation has really caught a lot of businesses off-guard and is exceedingly difficult to avoid being affected by. We sincerely apologize if the added precautions we and our partner courier are taking, against COVID-19, has affected your order. We understand that this can't be an excuse and don't worry as our Team is taking steps which will enable us to ship and deliver orders more quickly in the future.
We also apologize if your concern was not handled properly. We would like to look into this issue and provide assistance. Please send us a message through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.