c b.

I have tried to work with Liveaquaria but they really just dont care. This week was my 72nd order relating to my saltwater tanks. They say they have fish in stock only to be told days later they dont. They hold on to your money for weeks just "in case" they get a shipment in. Saltwater fish arent cheap and it could be hundreds at times. They still advertise the same fish they say they don't have! This has happened repeatedly to me over the last year. I decided to try one more time and guess what... yet again. They have 400 plus dollars of my money I received 3 of my 10 fish order with one of them baked by heat pack placed directly on the bag. A second fish arrived in poor shape which I notified per their messaging system along with dead one. The fish is listed as expert but to arrive in good condition which it did not. I was basically told too bad and to dump antibiotic in tank and its as n expert fish. Now I am successfully caring for 12 of these leopard wrasses and am aware of all the issues that arise with them but I cant raise a half dead wrasse back. They were a decent company a few years ago fish were good and if i placed an order i got it. NOT NOW. Their so called customer service people are rude and could care less. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. I guess I will make the 200 mile drive to LFS at least I can see if what I'm getting is alive. Some 60 fish later I'm done stocking my aquariums from Liveaquaria. 1.5 years ago I had nothing but good things to say about them. Not now.