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TemplateMonster are a pack of fraudsters. I paid $199 for the template customization service, and after 3 months and many attempts asking them to complete my work (with clear instructions), all they have done is load a logo I supplied them (and even that took 3 attempts to get correct in wordpress). Stay clear of these people, especially templates from DREAMIT. I raised a dispute for a refund, and templateMonster refused. Hopefully, PayPal can assist to retrieve the amount i paid, as I will show all evidence, emails and communication from TemplateMonster. I quote *. I have all communication and proof of their reluctance to assist.
*Personal information redacted by admin
Tip for consumers:
TemplateMonster are dishonest.
Products used:
Templates, modification services (never delivered).
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They scammed me and then fought my CC charge back. No one responds and I am out $40. Beware these...
I paid for the all-inclusive web development package in February. It's now July and I don't have...
We are deeply dismayed by your unjust accusations and derogatory remarks. Your defamatory review not only tarnishes our reputation but also undermines the hard work and dedication of our team. We take pride in providing quality services and ensuring customer satisfaction, and your baseless allegations are both unfounded and malicious.
We urge you to reconsider your portrayal of TemplateMonster and refrain from making unsubstantiated allegations that could harm our business and reputation. We remain committed to providing exceptional services and resolving any legitimate concerns our customers may have.