Chanel D.

I applied to this company about 6 months ago and my application was finally approved early April, 2020. It had just barely been a whole week of using the website for my business, before I received an email from Keen.com that my account had been canceled/disabled, with no explanation as to why. They claim that according to their "policy," they have rights to terminate our use of their website for any reason that they decide, without giving us an explanation. I not only question the Good Faith practices of the company, but I also question whether their decision to terminate my use was based on discrimination as there is another Ethnic woman of color who had the same issue as me, at the same time. I was misled into thinking that this company would give me an opportunity to expand my practices working from home, especially during this Pandemic. I was made to believe that this was a trusted company who was supportive of the community during this crisis. I lost the ability to follow up with any clients that I had within the website, and lost money overall. It is really suspicious that I would be approved to join the company, and then a week later terminated with no explanation, especially during this crisis when I need the money the most. I feel as though the company's practices should be further investigated.