charissemb

Charisse M B.

Contributor Level

Total Points
160

2 Reviews by Charisse M

1.1K Views
10/11/21
Verified purchase

As a rental property owner and manager, I purchase light fixtures from LampsPlus pretty often and to date I have not had a bad experience.

Reason I chose this business:

Low price of light fixture.

Quality
10/5/21

ONLINE BUYERS BEWARE! I placed an order for 2 rolls of chain link fencing 2 months ago. I received several emails from Menards saying that delivery would be delayed. The last email (09/27) said that delivery would be 10/07/21. I purchased the items from Lowes on Sep 29th. I emailed Menards that same day, via email (you cannot call and speak to a customer service rep.), to cancel the order. I received an email back stating that because the order had already been "processed," I would be charged a 25% ($116) restocking fee. Menards charges your credit card when you place your online orders, not once the items have been received. I'm working with my bank to refund this charge.

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