Charisse M B.

I returned a $400 purchase. Per UPS, The Company Store received it on 12/24. As of 01/19 no refund was showing on my credit card statement. I have called the company and at this time have been on the phone with them for 20 minutes (longer than it is taking me to write this review), trying to resolve the issue. They have confirmed that they received my return. Don't know what the hold up is.

As a rental property owner and manager, I purchase light fixtures from LampsPlus pretty often and to date I have not had a bad experience.

ONLINE BUYERS BEWARE! I placed an order for 2 rolls of chain link fencing 2 months ago. I received several emails from Menards saying that delivery would be delayed. The last email (09/27) said that delivery would be 10/07/21. I purchased the items from Lowes on Sep 29th. I emailed Menards that same day, via email (you cannot call and speak to a customer service rep.), to cancel the order. I received an email back stating that because the order had already been "processed," I would be charged a 25% ($116) restocking fee. Menards charges your credit card when you place your online orders, not once the items have been received. I'm working with my bank to refund this charge.