Ordered a bracelet Jan 25. Email said will ship in 3-5 days. 10 days in nothing, contacted them received 1 email stating that it will be shipped within another 3-5 days followed by another email stating sorry but they are so busy and they are waiting on supplies and cannot give me a ship date. I cancelled my order Feb 24th and was told 5-10 days for refund. Here we are March 8 and still nothing. I emailed the company and they replied with it was refunded, just show this email to your credit card company. How about I don't go through that hassle and you refund my money like you said you would! Total scammers and taking advantage of an unfortunate event as well. Stay far far away from this lowlife company.