Charles S.’s Reviews of FreeShipping & more

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FreeShipping

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“Watch out for this Scammer!”

3/27/16

My wife purchased an online item from Walmart in December 2014. She was unaware that she had somehow also signed up for "Freeshipping.com". As a result the company billed us 12.97 a month between 12/14 and the present time when I called to inquire what we were being charged for. Freeshipping.com never contacted us by mail, email, or phone regarding their "wonderful" savings despite the fact that we frequently shop at several of the stores they are affiliated with. To the best of our knowledge we never received any "member id" or any other information about the service. As far as we're concerned it was a gigantic ripoff and I feel Walmart and the other retailers should be ashamed of their association with this company

Tip for consumers:
After writing my review of Freeshipping.com it occurred to me that the credit card they used to invoice their monthly charge, was re-issued 3 times during 2015. This was due to concern by Bank of America that their system had been hacked. Normally when a new card is issued (with new numbers, expiration date, etc.) merchants are unable to process charges. Interestingly enough Freeshipping.com managed to process the monthly charges anyway without contacting us for information about the new cards.

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Charles, I'd be more than happy to help you with this. However, given the information above, I am still unable to locate an account. Please reach out to me directly at Help@FreeShipping.com so I can take your personal information to ensure that I am locating the correct account. Thanks!