Awful! Paid for shipping. Package wasn't delivered. Contacted Sorelle who told me to contact Evri and the police! Contacted Evri who said it's Sorelle issue and they should rectify the issue as they cannot action anything unless it comes from Sorelle. I have emailed Sorelle several times - one reply which was rude and nothing since. Worst customer service and I have now lost all my money. DISGUSTING