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This is the second time I've rented from Bouncin' Bins. Two things that might discourage me from using them in the future: 1) the automatic gratuity for the driver, who should be tipped but who should also just be paid properly for all the hard work. 2) The three hour window which turns out to be too short. Once you pay to rent it, it should be a whole day rental. Otherwise the experience has been seamless and pleasant.
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Have ordered inflatables for a party twice before, and it was great. Ordering online is easy,...
Thank you for choosing Bouncin Bins again for your event Chelsee. We appreciate your feedback and value your continued support. We apologize if we made it seem like the gratuity was mandatory. It is voluntary, and is not required to book an event. We offer the up front tip option so you will not have to worry about tipping on the busy day of your party if you decide to tip.
As for the rental time, we offer 4,6, and 8 hour rentals and we would encourage customers to take advantage of the 2 free hours that we offer for repeat customers. We truly appreciate your feedback, as it will help us know how to move forward in creating a better customer experience. We hope you will choose us again.