Cherice P.

Customer service is criminal. Made an online purchase November 23rd and the website arbitrarily changed my billing address, took payment from my credit card and then cancelled my order. I have called and emailed 7 times and nobody is qualified to help me or make it right. Absolutely disgusting service from a so called luxury brand. Brutal.

This company is a $#*!show. They shipped me the wrong skirt twice now and the wait was roughly 4 weeks from the date of purchase which is very frustrating since I ordered two other skirts to wear to holiday events. Piss pour service and everything ships directly from china so you can imagine the quality issues on top of receiving the wrong item late. I won't order from this company again. Very disappointing

I called in multiple times to order a couple pairs of what used to be my fav denim. After speaking to 3 different call centre "customer service" employees. I live in Vancouver BC and have never had a problem trying to ship to Canada until now. I called in to place my order over the phone and have it shipped to Deming WA next day as I was going to be there to receive my purchase, Jamie took the address wrong and UPS could not deliver next day. All the call centre E-commerce staff including manager Jamie and her VP Christopher were closed minded and really had no idea how to help me. Paid for the next day shipping and am back in Canada with no purchase in hand. PAIGE denim will get ALL MY MONEY going forward. Your entire call centre organization needs customer service training and coaching. Service was appalling.