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Ordered on December 5 and the 10 and received part of my first order and I was extremely disappointed in the ornaments you could not read the writing unless you had a magnifying glass. I still haven't received the entire first order and the second one as of December 30,2021. I did communicate with them about how disappointed I was and asking for a full refund since they offer 100 percent guarantee that you are satisfied. They offered to give me a 50 percent refund which I denied becase the ornaments are useless. I had to get my financial institution involved to get my money back.
Cheryl W.'s review of Famvibe earned 5 Very Helpful votes
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Thank you for bringing this to our attention. We are truly sorry that you have not received your order. We understand your disappointment and apologize for any inconvenience that this may have caused you.
Please feel free to reach out to us via live chat on our website with your order number and email address. We would love to make things right if you give us another chance.
Thank you for your kind patience and understanding.