Really thought I had no chance of recovering my brand new tailored jacket when i left it overhead with no ID tag flying from PHL to PHX. Was even more disappointed when I saw it would be handled by a third party company and I had to send out this skimpy form and hope for the best. Reluctantly did it as I had no choice and lo and behold the next morning had a notification that they found it with options to get it right back. Thanks Chargerback!