I agree with previous comments that it now takes a huge amount of time to get accepted for a survey, which then usually pays a pittance if you manage to make it to the end.
However, I am more concerned about the fact of poor-quality surveys that do not work as they should, or leave respondents stranded on their own sites after the survey is completed, so denying them even that pittance. Qmee does not bother to remove such surveys, despite reports.
Some surveys decline you after you have answered all the questions. Complaints about this always get a canned response from the AI robots at Qmee customer (dis)service, which tries to place all blame on the respondents, accusing them of rushing through, not paying attention, not answering honestly. This is as good an example of gaslighting as you can find!
Recently, I landed in a "survey" that wanted me to spend real money! I received a canned response to my complaint, which did not address that issue at all.
HI there,
Thanks for getting in touch.
We are aware that some of our users have been experiencing a higher number of survey declines in recent weeks than usual. I'm really sorry about this as I know it is extremely frustrating.
Our Survey Tech Team have been investigating into this over the last couple of weeks and their findings suggest that this has been caused by a couple of reasons including the following:
1. The same surveys have been provided by a number of our surveys partners - which means you may have already taken part in a survey via one survey partner, so if a different survey partner invites you to that survey again, unfortunately, they will have to decline you (as you've already taken the survey).
2. There's been an increase in quality measures by our survey partners which are used to detect poor survey practices such as inconsistencies in survey profiles, straight-lining (providing identical/similar responses to every question in the survey) and speeding through surveys. Survey partners are now more likely to decline surveys for 'quality reasons'. To avoid this happening please check that your survey profile is accurate and up to date and that you are answering surveys to the best of your ability and that you take your time.
3. The survey content is much lower across the whole industry at the moment, which means more declines are likely as the surveys will get filled up more quickly.
I can assure you we are working closely with our Survey Partners to improve the situation, and we really hope they're able to do this very soon - it's very frustrating for us when our users aren't happy and are getting lots of declines.
Thanks, Jack. Customer Support Manager