Chris M.

Do not believe their next day delivery claims. I made my order on 10 Nov because I saw that the items I picked would be delivered by the next day. It was delivered on 16 November, only after I asked them. Horrible communication on delays.

Absolutely DO NOT believe their claim of providing return and refund. I returned the 2 items ordered in November (Singapore), and was told that refund will take up to 20 days. The items are definitely unused - one wasn't even opened as the size of the other did not fit.

It is now the end of December going into 2024 and I have not received my refund. A delay is fine with me, but absolutely no communication with them has been possible. I have contacted them over Whatsapp, email, website online chat - zero replies. Totally ignored. I lost the money and yet they have the items back with them. I will be escalating this if they continue to remain silent.