I ordered 5 N95 masks. I received 5 paper masks that were completely inferior and not what I ordered. I have since read reviews online that this company has substituted paper masks for N95 masks before. I wanted a full refund because theses cheap paper masks are nothing like what I ordered and are not suitable for the purpose of avoiding virus transmission.
They also said on their webpage (no longer up) that the masks were manufactured in Australia and this was clearly a lie too.