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Chris O.

Contributor Level

Total Points
84

1 Review by Chris

  • Reptile Basics Inc

10/7/20

Yall DO NOT order from this company. I spent over 100 dollars on lights. As their website says to allow 5-7 days for processing. I hadn't heard anything as of day 6 so I reached out via email. I got a response that was very basic... simply asked for more days... would specify how many more days just that they needed more days... which I'm okay with, but give me a time line. Bobby also offered me a refund, I told him at this time I wasn't interested in that (as I've already waited 6 days) but should I chose to ill have my bank do it so I dont have to wait ANOTHER 6 days to get my money... i guess he didn't like that answer and canceled my order despite me telling him that's not what I was wanting... simply wanted a time line for when my items will ship... Moral of the story is stay away from this company, spend your money with a company that cares about their customers/clients.

Chris Has Earned 4 Votes

Chris O.'s review of Reptile Basics Inc earned 4 Very Helpful votes

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