Chris P.

My phone broke after sending in my broken phone to get repaired I waiting 6 days to get a replacement phone. Once my replacement phone got into my hands not only did the microphone not work but found out through apple that the phone I have is from the states and it's a used refrebished phone. Bright star is the worst customer service I've ever experienced in my life. Now I'm stuck with a iPhone 12 that doesn't work. Every time I call they tell me to call back in a few days. People do not use bright star for insurance use apple care instead trust me bright star is a scam