Christa H.

From the day i talked to the first employee, i was lied to, and the lies didn't stop until i left. I was told $35 for 50mg of data, and i would NEVER reach that. I most certainly did hit it, and then they throttled it so slow my phone would time out before i got into my accounts. When you get to that point, they throw you into a higher cost plan without your permission. When i asked to speak to a supervisor for this problem, he had the gull to tell me "usually there isn't any problems, since customers my age don't usually use that much data"! WTH...I did not appreciate being profiled because of my age. I was only with Consumer Cellular for a few months, and now i'm with T-Mobile. I think i'll stay there.