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Christian R B.

Westfield, NJ

Contributor Level

Total Points
80

1 Review by Christian R

  • UnitedHealthcare

3/21/24

I've been unfortunate to have UHC coverage, if you can call it that, at my last three places if employment.
Their premiums and deductibles are ridiculously high and they don't actually seem to cover anything outright. I've been practically forced to be through the nose for: repairs to an improperly applied tooth cap; a knee injection to treat arthritis that might allow avoiding surgery, etc. They're quick to deny claims and their customer service unaccountable and the worst. Today I wasted countless hours, called their offices 5 times, spoke with circa 10 reps because even though I have new coverage and just received new cards, half of their team denied that I actually had coverage and told me to contact my HR. The other half of idiots confirmed that I actually had coverage but they didn't understand and couldn't explain why my new coverage wouldn't show up on their website when my former coverages all show there! They again, told me I had to contact my HR to fix their problem?!? Does everyone else agree that the average american is being fleeced by these crooks?! When illegal aliens can go to the hospital and get free treatment because they rest of us are paying for it?! The same goes for car insurance! Something has to be done. These crooks need oversight and control. I wish I could leave 0-stars...

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