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I placed two orders (one was food and one was for wine- I did them separately so the food could be delivered when I wasn't home) WITHIN the same 24 hours I went online to check if the orders had been processed and I got a notification that something I had previously purchased was on sale. My order contained 8 different Kettle & Fire bone broths and they were all now each $2 off- that's nearly $15 in savings! So I contacted their "customer service" and they responded with a SMILEY FACE and that "they couldn't do anything"... I couldn't return the order because it had been shipped when they finally got back to me (over 24 hours later), they wouldn't credit my account, and they wouldn't give a partial refund. I am flawed at their response and their "policies".
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