I ordered a trampoline mat and it turned out to be too big. I filed for a return and was told I would have to pay for the return myself and a 20% restocking fee. On a $100 item this hardly seemed fair. Then they said I had to return the item in the exact same packaging it came in or it would be 50% restocking fee. Try refolding a 16 ft. Trampoline mat exactly the same way it came not fun. This company is not good to buy from even if their items are lower priced.