The products are really beautiful and well made, I have cut 2 stars for only customer service. They have the worst customer service ever like the street side vendor will give you better customer service then them. I ordered a beautiful bracelet and due to good differences the price reduced so they had to refund me some money it took me over 9-10 calls and over a month to get back this money which they should have refunded back without this drama. Every time I called they said the refund process was blocked for some reason ( the reason was unknown to them) and plz wait for 24-48 hrs u will get the refund.