I have placed 2 orders with this company. The first, through ebay about 6 years ago, the second through their site about 1 year ago. The first order was wonderful. Ordered a set of cleats, and they arrived, looked great, and still look great. Second order was hinges and cabinet hardware. Came in missing half the hinges I ordered, and what arrived looked a bit junky. Tried contacting them multiple ways and times to no avail. They never got back to me, and I was ripped off for about 4 stainless hinges.