If you do return items purchased from this vendor please note that there is no Free 60 refunds. If you return a machine you still must pay shipping and in my case that was $112 through FedEx (which they recommend)
Also, if you opened the item they will charge you 20% restocking fee (in my case $300).
They do not tell you any of this on packing lists or invoices or receipts. You have to ask.
If product you ordered is defective they will give you a full credit towards another product (in my case I wanted aserger that does the WAVE stitch, which turns out to only come on a high end babylock serger, and of course they can only sell this to you in person due to contract with babylock). I live in Georgia and this online company is located in California.
So my suggestion is to find a reliable LOCAL sewing machine dealer and talk before you purchase.