Thumbnail of user cindys901

Cindy S.

Contributor Level

Total Points
85

1 Review by Cindy

  • SewingMachinesPlus

3/13/21
Verified purchase

If you do return items purchased from this vendor please note that there is no Free 60 refunds. If you return a machine you still must pay shipping and in my case that was $112 through FedEx (which they recommend)
Also, if you opened the item they will charge you 20% restocking fee (in my case $300).
They do not tell you any of this on packing lists or invoices or receipts. You have to ask.
If product you ordered is defective they will give you a full credit towards another product (in my case I wanted aserger that does the WAVE stitch, which turns out to only come on a high end babylock serger, and of course they can only sell this to you in person due to contract with babylock). I live in Georgia and this online company is located in California.
So my suggestion is to find a reliable LOCAL sewing machine dealer and talk before you purchase.

Tip for consumers:
Returns will cost you 20% restocking fee and shipping back a return cost me $112. I'M OUT OVER$400

Products used:
Juki mo 1000 serger

Service
Value
Shipping
Returns
Quality

Cindy Has Earned 5 Votes

Cindy S.'s review of SewingMachinesPlus earned 5 Very Helpful votes

Cindy hasn’t received any thanks yous.

Cindy doesn’t have any fans yet.

Cindy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rachelleg74
1/16/24

They say that there is a 60 day period where you can return purchased items and then when try to...

Thumbnail of user hopeb19
9/14/23

I have their in house brand longarm quilting machine the King Quilter Elite II Second Edition....