Claire C.

I ordered the Loma Nourishing Shampoo and Conditioner combo-pack. The items were shipped in an envelope with zero padding and literally HALF of my shampoo bottle had leaked out in the envelope I received it in. I emailed the customer service department with attached photos and explained that not only was it a complete mess, I was missing half a bottle of shampoo due to poor packaging on their end. I heard NOTHING back from them, and they DON'T have a customer service phone number. Beware! I will never purchase from this company again!