Claire S.

I ordered a capiz shell light fixture from horchow, it is a very delicate material and they only wrapped it in a single layer of bubble wrap, leading to "scallops" cracking or breaking off where the box must have made contact with something. I am using clear masking tape in about a third of the circumference of it to keep it together and hoping for the best. The only reason I'm giving 2 stars instead of 1 is when I called they offered me $75 refund (of $205 to purchase) when I indicated I still liked it and wanted to keep it, hoping to avoid shipping hassle. I'm not sure if an electrician will be willing to install with the tape or how it will look with light on once installed yet...hoping for the best. I would suggest avoiding buying delicate items or anything capiz shell material, they really cheap out on proper packaging