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CLARA V.

Contributor Level

Total Points
80
0
1

1 Review by CLARA

Foot Locker.

  • Foot Locker.

“WORST CUSTOMER SERVICE”
11/18/23

Bought a NB pair of shoes, reference 327. Only wore them 5 times, after washing them, the color faded totally. I reached out to FOOTLOCKER looking to replace them in another color or get a store credit, at least, but none of the above happened. Even worst, they asked me to reach out directly to NEW BALANCE, ignoring i made the purchase through them and not giving customer value at all.

Tip for consumers:
WORST CUSTOMER SUPPORT.

Products used:
SHOES

Service
Value
Shipping
Returns
Quality
Foot Locker. product 0
Foot Locker. product 1
Foot Locker. product 2
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