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Clela N.

Lorain County, United States

Contributor Level

Total Points
80

1 Review by Clela

  • NewspaperArchive

7/28/23

Thus is a complete rip off!
I mistakenly clicked on something that said free trial what I was looking for an Obit
The next thing I know there is a $166 charge on Mastercard
I don't even remember giving my CC number out.
I have this in dispute with my bank.
I want a refund!

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Brad C. – NewspaperArchive Rep

Hello Clela, we're sorry to hear you've had a poor experience with our services! Providing billing information and agreeing to our Terms and Conditions when subscribing for a free trial is a multi-page process, so I'm unsure of how you would have instantaneously been subscribed without providing your billing information. Additionally, I'm afraid you haven't included any account information with your review, so we cannot locate your account to review your issue and provide assistance. If you would please reach out to us at customerservice@newspaperarchive.com we'll do our best to assist you.

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