C M.

Vegas.com consistently has some of the worst ripoff prices for everything Vegas. Every time I plan a Vegas trip, I inevitably stumble upon Vegas.com "deals," and they are anything but. For instance, I'm purchasing Cirque MJ One tickets right now. The cheapest available seats on Vegas.com for the date and time I'm going are $112 each (before taxes and fees). However, when I go to buy the exact same seats directly from MGM, they are only $92 each (before taxes and fees). The total at checkout with all fees included is $44 less to buy direct from Cirque (MGM) than to buy from the shady middleman, Vegas.com. In my three Vegas trips, it always ends up being significantly cheaper to buy direct, despite Vegas.com's "best price guarantee," which only guarantees that they will refund you the difference later if you find a better price. However, customer service is nearly impossible to reach, so that refund is almost certainly not worth the headache. I can understand if other discount websites or loyalty programs might be able to beat their prices; but it is totally unacceptable to run a discount site and charge more than the retail price to buy directly from the merchant 100% of the time. It is borderline fraud to advertise discounted prices, then sell everything at a huge markup. Do not ever use Vegas.com. You will always pay more.

See below pics for price comparison of cheapest seats at Vegas.com and buying direct from MGM for the same shoe. Vegas.com charges a $44 premium markup for booking through them vs buying direct from MGM.

An online retailer totally scammed me, sent me fake gemstones. When I looked at Trustpilot, this place had almost a perfect 5 star average with hundreds of reviews. However, when I started reading the reviews, they were all in the same broken English, used the same exact terminology, obviously fake profile pics for the reviewers, literally 100s of the exact same fake review. It is just monumentally ironic that the word "trust" is in their name. I notified them of the fake reviews. They literally did nothing. Basically the purpose of Trustpilot is to make money from businesses (or scammers) who pay them to make them look good, artificially. They really should be rebranded as a PR agency. It tells you something when almost every single business with a high Trustpilot rating has 1-star averages everywhere else.