Cody F.’s Reviews of French Crown & more

Cody's Profile

Reviews 2
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
Profile Views

35

Contributor Level

Total Points

161

French Crown

Designer Clothes

“Terrible Experience! Worst Customer Service!”

3/23/23

Terrible Experience! Worst Customer Service ever! Received a completely damaged tuxedo blazer that cannot be worn. The merchant refuses to send me a label to send this back for refund. After 10 emails back and forth they refuse to send me a label for a problem that is not my fault! They want me to pay to ship it overseas at my expense….don't waste your money or time with this company!

Tip for consumers:
Terrible Experience! Worst Customer Service ever! Received a completely damaged tuxedo blazer that cannot be worn. The merchant refuses to send me a label to send this back for refund. After 10 emails back and forth they refuse to send me a label for a problem that is not my fault! They want me to pay to ship it overseas at my expense….don’t waste your money or time with this company!

Service

Value

Shipping

Returns

Quality

Comments (0)
8.6K Views

Helpful (1)

Thank you

ASOS

General Apparel

“Worst Customer Service Ever!”

4/27/22

Worst Customer Service ever! I have tried to reach out to customer service on many occasions. They have never helped me and always try to find reasons to blame the customer. Today I chatted with GLADYS. She kept trying to blame me for why she couldn't help. This is not the first occasion this has happened either. I am done shopping with ASOS. Never again. Senior management needs to look into the practices of the customer service department and how they treat clients. Unacceptable!