French Crown

I ordered a Large shirt from this company, but was sent a Small. I did not notice the size was wrong as I did not think they would make such a dumb mistake--I only checked to make sure it was the right design. I need this shirt for a wedding coming up in 2 weeks, and now that I've realized the error, the company has said "We have a 60-day return/exchange policy period. If there is any problem with the order you have to inform us in this period."

Even though it was entirely their mistake, they are unwilling to help out their customer. What aj oke!

Shirt looked great, but was very stiff. After washing gentle/cold water, shirt shrank so much I could not wear it. Sleeves were 2" too short and body of shirt was too tight. Since it was washed I could not return it, so I'm passing it on to goodwill. Suggest buying one or two sizes larger that you regular size. Disappointed, as the shirt looked pretty nice.

Was a bit skeptical at first because of material and sizing variation but, after receiving this shirt and tried it on it fit great. The feel and quality of the fabric was nice. Very cool fabric. I did have to measure myself to ensure perfect fit prior to ordering. I would definitely recommend this shirt.

This store is awful! I placed an order over 10 days ago for two waistcoats. None us shipped & they won't refund! I placed two orders and one of them was a mistake. I have been trying to contact them for two weeks with no luck! Save yourself the trouble and stay away. Also, heads up, they even ask for a tip on your checkout!

Ordered two shirts "express shipping". 20 days later, my order still has not shipped and communication with customer service does no good. I have sought recourse through PayPal. Shame, they have great looking clothes.

French Crown is a total disappointment. Their products are shoddily made with terrible craftsmanship, and the fittings are way off. I spent 15,000 INR and have received no response for a refund, even though I returned the items over 15 days ago. Avoid them at all costs.

My order #******* was received, but the shirt was damaged; color faded, dirty, no design which was shown on the picture. I paid 6000, they say no questions asked on return policy, but they're not responding me now. Please beware, I have uploaded a youtube video with detailed information, just search SHARK TANK French Crown Review and you will find the video of me in the second option

I'll be clear, when I saw so many negative reviews I was apprehensive about ordering from French Crown but I went ahead hoping for the best. I just got my order and WOW these are well tailored (hand made) head turning jackets! I'm not sure why others had so many issues but my jackets and suit (4 items) all were gorgeous! I made a second order already! They all came with high quality zipper clothing bags that fold in half and with a handle perfect for easy travel. (The travel from India will necessitate getting them pressed btw) So to anyone reading my experience was fabulous and I am now a loyal French Crown customer. I also found their customer service to be excellent and I had one minor issue where button holes were too small making it difficult to button and they said "no problem we'll send you a replacement no need to send the other back" wow try that at Macys! Finally you have to understand for $75-200 per item you're not getting $2,000 bespoke tailoring DUH but the quality is very good and they're hand made! For my money (about $700) I got 9 items including 3 suits! Try finding a $77 well made hand tailored suit that looks fabulous…. Nope. Have faith and talk to them they respond quickly (remember they're in India) Thanks to Pete and John at French Crown and the whole family there for making it possible to greatly expand my wardrobe with amazing styles for such an affordable price!

Terrible Experience! Worst Customer Service ever! Received a completely damaged tuxedo blazer that cannot be worn. The merchant refuses to send me a label to send this back for refund. After 10 emails back and forth they refuse to send me a label for a problem that is not my fault! They want me to pay to ship it overseas at my expense….don't waste your money or time with this company!

The shirts looked nice and had a nice feel. But the fit was terrible, and the returns process was absolutely excruciating.

Ordered 2 shirts, took 1 month before I got a shipping tracking number. Followed tracking information. The shipper gave wrong address to shipping company. My items were delivered to wrong address. Customer Service insisted I got the items. I asked for delivery confirmation, which showed wrong address. 2 months and still no refund. I disputed the charge with Paypal, customer service kept contacting me to let them try again. I told them that after now 3 months of waiting for 2 shirts that I would NEVER give them my business. Paypay refunded me my money. Stay far away from this company. I do not know if the clothing is adequate, but they definitely wanted to keep my money and not give me any product.

We ordered a suit which came quickly but unfortunately did not fit properly so we decided to return it. Countless emails later and we are still waiting for return approval. Their website says they will authorize a return "no questions asked" but what they don't tell you is they are VERY SLOW to respond to emails and come up with every excuse in the book to not refund or authorize a return. In the midst of this aggravation, we received a bill from FedEx for the delivery charge - this is the so-called "free delivery " they advertise!
Not impressed!

Poor craftsmanship and poor customer service! That should sum it up! Stay away! I have a few of the correspondence (copies upon request) between customer service. You'll be the judge!

The shirt material is of a very flimsy kind and does not stand up to washing. Worse than that is the sizing: I ordered 4 of the XXL sizes and the measurements are so much smaller than their chart indicates.

I bought a few shirts from French Crown and decided to return some of them. This company made the process so so difficult to return a product, I've never experienced anything like it. Beware!

I ordered a 2 piece suit and a tie-pocket square combo with a total price of around *******.
These guys decided to pack the above 3 items and a free gift in a box smaller than a sneaker box! Imagine!
And adding to that they didn't even send any cover to keep my suit.
When I received my suit, it was all ruined and had wrinkles all over it. It already looks worn even before trying it on! On top of it, when I tried to raise a concern I only received 1 response, probably automated, that your complaint will be addressed shortly, which was never addressed.
After that they decided to IGNORE my emails.
Definitely not buying from this fraud company ever again and urge people not to rely on social media ads.
Stay aware!

The quality of the goods are average and not as good as other brands. Also noticed not good customer service provided by the back end team./

In general French Crown's products are good. However if there is a problem their customer service is terrible. They sent my last order to an old address where I haven't lived in two years and the package is lost. Despite many attempts on my part to resolve the problem they do not respond.

I ordered 2 order 3 shirts each (buy 2 get 1) 6 shirts total 5k for each order.For 7 days they continuously showed order will ship in 2 days,then I read reviews here and sent a mail to them and I got reassurance that I will get the product soon.
Today I got it but one shirt is missing from each order and the bill on the package shows 3395.
Product is also really really average and you can toatally get it for half the price they are selling at other good sites.Don't waste your money and time.

I bought 4 shirts and two pants. Shirts are good in fitting cant say about how long they survive after having worst experience of service.
Pants are like my Grandpaa style and I totally dont know the tailor still exist in this world who make such pants. So, I decided to return, now here the fraud starts.
Got my parcel on 30 April and returned request generated on 31 April. Today is 15 April and after two emails and phone calls I am still waiting for return.
So, I explored their website to review but there is no options one can review and the reviews they posted are all fake. Even the names of customer care executives are also like Veronica and Robert which makes them seem an international company.

Please keep away from such companies and dont buy directly from their websites, go instead on amazon or something who return your products on time and gave you your money back.

I've turned from admiring their products to being frustrated and by now angry with French Crown. Single-handed they are giving India a bad or at least cautionary reputation. STAY away from their misleading assurances. Order only if you are sure the fit and quality is going to be OK.

Pathetic quality of cloth, worst road side customer care. Fx in people, cheap in all respects, avoid at any cost

Purchased three shirts paying huge money hoping for good quality but ended up with bad poor quality.