Petros V.

Sent a $700 piece of art and the tracking on day of delivery says "with the courier for delivery" but it was not delivered. On line bot says "being held for pick up" come on that is ridiculous you can't have an on line tracking that's updated now I have to wait until tomorrow to talk to someone

About 10 years ago I hired a painter who had a good reputation and I asked him if he was on Angie's list and he said no because they charge the contractor to be on the list. At that time everyone believed that "Angie" was like Craigslist and just a public list for people to find out about good contractors. It's still the same now and you can read how contractors get charged for calls they receive even if there's no job and there's random fees that they pay smaller independent contractors can lose big while "Angie" pockets millions

I just purchased something and then PayPal said the payment was being delayed but they could not tell me anything, people on the phone were totally creepy. I called several times and the last time the lady said "we can see you've been calling several times" and I said "good maybe they will get on the ball and fix this problem". She replied "oh but maybe they'll get annoyed and delay things now on purpose" WHAT? At that point I called the merchant asked them to cancel my order and paid for it again using a real payment method, by bank card. Wholly cow who the ---- do they think they are? I cancelled by account and my PayPal credit account which was THE WORST bunch of no brain people I have ever encountered. Their accountants are totally fog brained. Good bye to this headache!

I'll be clear, when I saw so many negative reviews I was apprehensive about ordering from French Crown but I went ahead hoping for the best. I just got my order and WOW these are well tailored (hand made) head turning jackets! I'm not sure why others had so many issues but my jackets and suit (4 items) all were gorgeous! I made a second order already! They all came with high quality zipper clothing bags that fold in half and with a handle perfect for easy travel. (The travel from India will necessitate getting them pressed btw) So to anyone reading my experience was fabulous and I am now a loyal French Crown customer. I also found their customer service to be excellent and I had one minor issue where button holes were too small making it difficult to button and they said "no problem we'll send you a replacement no need to send the other back" wow try that at Macys! Finally you have to understand for $75-200 per item you're not getting $2,000 bespoke tailoring DUH but the quality is very good and they're hand made! For my money (about $700) I got 9 items including 3 suits! Try finding a $77 well made hand tailored suit that looks fabulous…. Nope. Have faith and talk to them they respond quickly (remember they're in India) Thanks to Pete and John at French Crown and the whole family there for making it possible to greatly expand my wardrobe with amazing styles for such an affordable price!

Don't deal with these people. Period. Don't get sucked into made in China products that are inferior and that will cost you $100-150 to return when you see it's bad news and want a refund. BUY AMERICAN IF YOU CAN EVER FIND SOMETHING! Don't help the Chinese run their horrible country.

I've written 1 star reviews everywhere I can (and I'm not alone). Bottom line don't use FedEx for anything valuable or change that for anything period. For laughs here are the excuses from day one to now day 31 about where my $500 bass guitar went.
Day 1 "Delayed no more info available" Day 2 "ditto" Day 3-4-5 "Ditto" Day 6 "We are investigating" Day 7 "You package is at the center (address here) and we're just having a shortage of employees, we're running behind in deliveries but I will guarantee it'll be delivered tomorrow" Day 8 "We are still waiting for it to go out to you" Day 9 "your package unfortunately is lost we'll do a trace" Day 10 at 3 pm "We are still looking" Day 10 at 4 pm I get an email "your package was delivered on day 3 it was left at the front door at 1 pm" Day 10 at 4:30 I call to let them know the delivery address is a UPS store and no package was "left at the front door". Day 10 5:00 pm "We'll ask the driver and get back to you" Day 11 nothing day 12 nothing Day 13 "The driver "clearly remembers giving it to someone at the UPS store" (oops it was "left at the front door remember?" I ask so why is the "proof of delivery" document you sent me blank? (gives no address where it went or person it was delivered to) "Oh the driver "forgot" to scan the box when they took it out of the truck" (so there's no proof of delivery (UPS store never got any package for me that whole week) Day 14-15-16-17-18-19 "Maybe they delivered it to the wrong address" "We don't know yet need more info" "We have a case opened on it I'll call you tomorrow" (Never get a call) "I was out of the office but we are asking about this here's my direct # to call me" (direct number is not to the person I was speaking with" "Well we're sorry about this, maybe the driver left it at the wrong address (back to day 14) Fast Forward to Day 31 I have a dispute in for the charge and my CC says will get the charge removed, they are investigating. End result: Don't ever use FedEx it's just not worth it period.